This manufacturing video is part of a 4-part series for United Community Bank that features clients UCB has helped with SBA lending. Due to schedules, we shot this video in 3 separate days with a 4-person, 2-camera crew.

Encore Container manufacturing video transcript

I've been in what we call the "industrial packaging business" for over 25 years now. We were manufacturing a couple hundred thousand drums a year and probably washing about as many as well. At that point we decided we needed to expand our product line and to do that, the most logical step was to manufacture our own tote bottle. 

I knew what we needed when it came time to purchase a blow molder large enough. The machines are two stories tall, a hundred feet long, multiple pieces to it. We were able to find the perfect machine. The problem was: it was in Italy. So we took money out of our own pocket -- personally and through the company -- and started putting down payments, paying equipment movers, sending my people over to Italy to supervise the deconstruction and the crating of the machine. 

It was quite an undertaking. We spent hundreds of thousands of dollars to do this. Our backs were against the wall where we needed a next level of funding to help us get to the finish line. 

Greenville is a great place to work and to live. There is a very strong entrepreneurial spirit here. Chad is a great example. He's the kind of guy that makes you want to work harder for him to help him achieve his goals. 

A lot of banks wanted our business and most of them were waiting until we were up and operational and really see if we were going to be able to do it. But United Community Bank came in, understood what we were trying to do, and wanted to be our partner from the very beginning. And they made things happen very quickly. 

We the local bank know Chad and know his company. We knew that he had a unique need and so we brought in our amazing team of SBA specialists who really understand the needs of manufacturing companies. 

We really are a community bank at heart and we really are the bank that service built. We do have many products that are specifically designed for small business and that really is a big focus of the bank. 

Chad's a big thinker. He knew exactly what he needed and he needed a bank to be his partner and to tailor a solution to fit his need. 

I've been doing this a long time and to be successful, you have to have a good partner. And that's exactly what United Community Bank is.